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Featured Library Supplier | May/June 2008 |
Visit WT Cox Subscriptions at ALA Booth # 844
For more than 30 years, WT Cox Subscriptions has been a trusted provider of subscription services to libraries. Boasting particular expertise in the public and academic library communities, WT Cox delivers single-source services for academically oriented, general interest, medical and business periodicals, and also for electronic journals!
WT Cox provides its clients with online subscription management, electronic journals management options, free check-in software and top-notch customer service. Their mission is to provide the most complete and comprehensive service available while continually working to save you time and money!
SUBSCRIPTION SERVICES
Why do more organizations choose WT Cox Subscriptions? The answer is selection backed by savings, solutions and fast response. As purchasers of subscriptions for your organization, WT Cox understands the management difficulties in maintaining a large collection.
The company's services are engineered to meet your organization's needs. In fact, services like their Replacement Library are designed to provide instant solutions to subscription delays, missing issues and more.
[compared to previous provider]
"Our trustees are thrilled!" –Public Library
Orders may be submitted to WT Cox Subscriptions via mail, fax, E-mail, CoxNet, telephone, or EDI. EDI/Edifact interfaces have been established with major automated library systems for ordering/claiming/invoicing. The company's internal ordering system allows for complex billing and departmental codes specific to each line item ordered. Multi-codes per line item can be assigned to create customized management reports. WT Cox makes the ordering process easy!
WT Cox saves you money -- and lots of it -- by eliminating most of the paperwork associated with maintaining your collection of periodicals. Some librarians estimate that expediting a purchase order and check costs between $25 and $50 per subscription! Just imagine how eliminating this cost and the associated time could benefit your library. The company also would gladly evaluate your collection to determine any discount you may be eligible for based on the titles you order.
"We've used WT Cox for years. During my 4 years here, we've not had any problems.
The staff is friendly, responsive, and seems genuinely concerned
about providing the best possible service." –Academic Library
ACADEMIC LIBRARIES
WT Cox is the academic library's single source for academically oriented, general interest, medical and business periodicals and electronic journals!
They maintain access to more than 250,000 journals and periodicals.
۩ Experienced
When it comes to serving academic libraries, WT Cox Subscriptions has the experience and expertise to simplify the management of your subscriptions. Whether it is generic print subscriptions or highly specialized electronic subscriptions you order, their qualified staff understands your needs and values your time. Looking for ways to help you save time and resources is the company's top priority.
۩ Available
You will find WT Cox Subscriptions personnel at many state and local conferences in addition to national shows such as SLA, ALA, and Computers In Libraries. CoxNet is a real-time online system, available 24-7, and WT Cox Customer Service Representatives are only a toll-free call away. WT Cox specialists are available for on-site visits, on-site training, Web-training/Web-conferences, and phone conferences upon request. The entire staff of WT Cox Subscriptions is available to you, and each WT Cox professional takes pride in providing responsive, friendly, personal service.
۩ Proactive
Knowing the demands and specialized requirements of academic libraries, the WT Cox Ordering Department, Title Information Department and Customer Service Department work in harmony to provide a service that is proactive in keeping your serials running smoothly. Quality begins with accurate publisher, title and record information to ensure a seamless renewal process each year. A sophisticated electronic ordering system permits accurate and timely disbursement of orders to publishers and fulfillment centers.
۩ Effective
By understanding your goals and clearly identifying the top priorities of your account, WT Cox Subscriptions is able to meet and serve your needs effectively. Their Customer Service Representatives are highly efficient and effective in the results they produce. And the CoxNet online system allows easy ordering, claiming and management of your serials.
۩ Flexible
WT Cox Subscriptions offers flexibility of process and procedure and is the perfect choice for libraries with special needs. No matter how diverse or unusual your collection is, the company can help manage your serial collection. WT Cox Subscriptions considers the exclusive needs of academic and special libraries and is prepared to work closely with you to develop a program to effectively meet your requirements. Their personal service is the perfect complement to the academic and special library environment.
۩ Learn More About Academic Library Services
PUBLIC LIBRARIES
۩ Experienced
When it comes to serving public libraries, WT Cox Subscriptions has the experience and expertise
it takes to simplify the management of your subscriptions. Whether it is generic print subscriptions or highly specialized electronic subscriptions you order, their qualified staff understands your needs and values your time. Looking for ways to help you save time and resources is the company's top priority.
۩ Proactive
The WT Cox Ordering Department, Title Information Department and Customer Service Department work in harmony to provide a service that is proactive in keeping your subscriptions running smoothly. Quality begins with accurate publisher, title and record information to ensure a seamless renewal process each year.
۩ Effective
By understanding your goals and clearly identifying the top priorities of your account, WT Cox Subscriptions is able to effectively meet and serve your needs. Their Customer Service Representatives are highly efficient and effective in the results they produce.
۩ Learn More About Public Library Services
Specifically designed
for you to choose
individual-title
online access, e-Select™: Elsevier Journals Online
is now available from WT Cox.
Click Here for
more information and how to order.
One World-Class Platform...
"We have switched our subscriptions over to W.T. Cox Subscriptions, Inc.
We had been using [former provider], and don't want that bad experience again!" –Public Library
WT Cox Subscriptions at ALA
in Anaheim
Booth # 844
Speaking at the ALA Spotlight on Sunday, June 29, at 10:40 on the topic of “Tomorrowland, not Fantasyland: Redefining the Role of Your Subscription Agent.”
Sponsoring a session entitled “Making the Switch from Print to Online: Why, When, How?” 1:30-3:30 Room 204B
"We use W.T. Cox Subscriptions and love their service. Leaving [former provider] five years ago
was one of the best things our library ever did." –Academic Library
Call or E-mail WT Cox today for a no-obligation quotation, or to request more information. Their catalog, a popular resource for libraries, will be sent to you free of charge upon request.
WT Cox Subscriptions
201 Village Road
Shallotte, NC 28470
Toll-free: 800-571-9554
Phone: 910-754-3145
Fax: 877-755-6274
bonnie@wtcox.com
www.wtcox.com