Average turn-around time down from days to hours
Worcester Public Library in Massachusetts, USA formed a task force to look at Automated Material Handling (AMH) with the aim of streamlining inefficient workflows and improving the working environment.
The results include:
- Switch from manual to automated material handling
- Much faster handling of materials
- Redeployment of staff to more productive work
- Reduction in staff fatigue
- Improved customer satisfaction
Read the whole case story about Worhester Public Library