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With an impressive record of continued success we have earned a reputation as creative solution providers and forward thinking developers of new products to meet the needs of rapidly changing consumer demands. Research, development and system design is an important part of the company’s strategy for future growth and within that we are committed to developing environmentally friendly products.
The company has a nationwide team of sales and technical consultants with admin and manufacturing based at their head office in Suffolk.
Excellent customer service with an emphasis on direct contact and support has been crucial to our success. We believe that our job is to provide our customers with the very best, behind the scenes, cost effective, after sales care so that they can maintain service levels to their customers. In the words of one of our satisfied customers “D-Tech understood what our success meant to us”.
We also strongly believe that our employees should be happy and fulfilled in their roles and we commit to professional development and creating a happy, friendly relaxed working environment where achievement is recognised and creativity encouraged.
D-Tech entered the US market in 2012. Emmett Erwin is the Vice-President of Business Development and COO. Emmett has over 20 years experience in the library market and developed RFID technology for the library market.
The company has expanded its product line to now include vending systems for materials and computers. 24/7 library vending systems allow patrons to be serviced in areas where there is no library or after hour service similar in concept to RedBox. D-Tech has introduced Self Service Holds pick-up systems which are secure and guard the privacy of patrons. Automated Material Sorting Systems and Self Checkout Kiosks are also available.
